Frequently Asked Questions

Our Mattresses

Why are your mattresses priced so low?

All our mattresses are Clearance, we take delivery once per week of new famous branded mattresses direct from the manufacturer or other high street shops.

Still why are your mattresses priced so low?

We sell End of Line, Over Stock and highly discounted Clearance Mattresses, our aim is for a fast turn around as we have weekly tralier deliveries of new stock most times they are just one offs when they are gone they are gone.

Are the mattresses new?

Yes  but Our Clearance Mattresses may have some dust marks or scuffs from transit/warehouse movement. This is why it is available at this cheaper price. Make sure you grab a bargain today!

Orders

How do I place an order?

You can place an order directly through our website. Simply browse our products, add items to your basket, and proceed to checkout.

Can I amend or cancel my order?

If you need to amend or cancel your order, please contact us as soon as possible. We'll do our best to help, but please note that once an order has been dispatched, we may not be able to make changes.

Do you offer Monthly Payments/Credit?

We offer at the checkout either Shop Pay (Pay in full or in installments) or Klarna (Pay installments)

Can I use Klarna?

Yes, at the checkout you can select Klarna.

Delivery

How long will my delivery take?

Delivery times vary depending on the product and your location. Please refer to our Delivery & Collection Info page for full details.

Do you offer free delivery?

Delivery charges, where applicable, will be shown at checkout.

Can I collect?

Yes you can collect from our Warehouse 

Returns

What is your returns policy?

We want you to be completely happy with your purchase. If you're not satisfied, please contact us within 14 days of receiving your order to arrange a return.

How do I return an item?

To return an item, please get in touch with our customer service team who will guide you through the process.

Products

Do your mattresses come with a guarantee?

No, All our mattresses are Clearance Stock so the come without a manufacturer's guarantee. 

Can I try a mattress before I buy?

We welcome customers to visit our warehouse to try our mattresses in person. Please contact us to arrange a visit.

Contact Us

Still have a question? We're happy to help! Get in touch with our team via our Contact page.